SAPINSIDER SPECIAL REPORT | DATA AND DOCUMENT MANAGEMENT
Stay on Top of Content Growth
Establish Your ECM Strategy with Offerings from SAP and OpenText
Enterprise information is a critical asset, whether it is tructured, like the data in ERP and customer relationship management (CRM) databases, or unstructured,
like the content of paper documents, office documents,
emails, drawings, images, and videos. But the volume of
information is growing exponentially, doubling every 9
to 12 months. 1 The databases of enterprise applications
and data warehouses grow with each transaction and
each year of productive use. And the growth of unstructured content, which is estimated to represent the majority of information in an enterprise, is even more dramatic,
accelerated by more common use of digital media.
The challenge of managing all of this content is further compounded by company rules, country-specific
legislation, and regulations from government bodies like
the US Department of Defense or the Food and Drug
Administration. Some content, such as life insurance
policies or technical documentation for aircrafts or
nuclear plants, must be retained for decades.
Failure to appropriately manage unstructured content
creates severe risks:
Valuable content can be lost in a disaster, such as an
explosion, fire, or flood.
The inability to provide evidence during litigation
poses legal risk.
The inability to produce content during tax and other
audits can result in fines.
Incriminating content that has been kept longer than
necessary is discoverable during litigation.
SAP Solutions Group
Open Text Corporation
complete life cycle,
from creation to
while also providing
secure storage in
ECM Controls Content and Makes It
Work for You
Enterprise content management (ECM) software
addresses the challenges of handling unstructured content by controlling its complete life cycle, from creation
to final destruction, while also providing secure storage
; Tom Jenkins, “Managing Content in the Cloud” (Open Text
in accordance with retention policies. Historically, niche
applications addressed isolated aspects of ECM, but the
lack of integration among them was inefficient and
increased TCO. Today, completely integrated ECM suites
address a comprehensive range of ECM requirements
more efficiently and at a lower TCO.
ECM software does more than simply store content. It
puts content to work in core business processes. This is
made possible by the deep integration of ECM software
with the leading enterprise applications that drive businesses. Today, having a business process-centric ECM
strategy, in which content is embedded in business
processes, is the next stage of ECM maturity.
The Open Text ECM Suite for SAP solutions is a business process-centric ECM solution that integrates
unstructured content with the structured data and business processes managed by SAP Business Suite and SAP
industry solutions. It enriches SAP processes with business documents, increasing user productivity and process efficiency, while lowering the cost per transaction.
The OpenText ECM Suite supports the SAP
ArchiveLink interface, which is SAP’s standard archiving
and business document integration interface, as well as
the newer WebDAV information lifecycle management
(ILM) interface, in which the OpenText ECM Suite
enforces the retention rules for SAP data and attachments, which are managed by SAP Net Weaver Information Lifecycle Management.
SAP customers can benefit from the integrated
offerings of SAP and OpenText in all areas of content
management, control, and governance:
SAP NetWeaver Information Lifecycle Management provides archiving and retention management
capabilities for SAP data and attachments and enables
legacy system decommissioning, while providing
access to legacy data in the retention warehouse.
The SAP Archiving application by OpenText provides secure, long-term storage and retention enforcement capabilities, and integrates business documents
with SAP transactions.
Jul n Aug n Sep 2011 | sapinsider.wispubs.com | © 2011 Wellesley Information Services.
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