JAN FEB MAR 2013 VOLUME 4 NUMBER 1
EMILY LUND, DIRECTOR,
Shared Services, JMC Steel Group
insiderPROFILES.wispubs.com
Conair Tightens Its Supply Chain to Improve
Planning Accuracy and Customer Service
5
JMC Steel Takes Control of Data Access
to Gain Financial Transparency
9
14
Clean, Smooth-Flowing Data Unites Business
Processes at American Water
23
Zurich in North America Strengthens Its
Financial Close Process Through Automation
32
Visualization at ADP — The Blueprint for
Faster Development
36
McKesson Turns Customer Data into Pro;t
with SAP BusinessObjects Solutions
40
Mining in 3D: Joy Global Addresses Safety
Training with Visualization Technology
49
Sysco Delivers Associates and Customers
an Enhanced Self-Service Experience
54
The Recipe for Standardized Training
at General Mills
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